By purchasing a flight or voucher you are considered to have accepted all of the following terms and conditions:
GENERAL
The Pilot In Command has the right to refuse any passenger that may not meet the operational requirements as a passenger on the grounds of safety. All passengers must complete and sign our liability waiver.
Safe flight operations are based on varying conditions, weather, rain, fog, high wind, extreme heat, dust, smoke, covid, mechanical issues, pilot availability, restricted airport operations. These are some of the situations that can suspended operations based on safety. The customer must be fully aware of these conditions. Your flight may be rescheduled at short notice to another date. Fighter Pilot Adventure Flights take no responsibility for any travel or accommodation in case of cancelation due to a safety concern. If any flights are cancelled due to safety, we will reschedule the flight in consultation with the customer at no cost to Fighter Pilot.
MINIMUM AGE
The minimum unaccompanied passenger age is 15 years old. A parent or legal guardian must accompany passengers under 18 years during the pre-flight briefing. Please contact our staff for further information regarding such conditions. The Pilot In Command has the right to refuse any passenger that may not meet the operational requirements as a passenger on the grounds of safety.
SAFETY
At Fighter Pilot Adventure Flights, safety is our highest priority and will never be compromised. All passengers and accompanying guests must follow the instructions of Fighter Pilot personnel at all times while at the venue.
For your protection, all passengers are required to wear enclosed footwear. Cameras and any other loose objects are strictly prohibited in the cockpit, as they can cause severe damage to the aircraft and potentially result in serious or fatal injuries. If a passenger brings an item into the cockpit that becomes loose during the flight, the flight will be terminated immediately on safety grounds, and any remaining flight time will be forfeited.
MEDICAL CONDITIONS
Medical conditions do not necessarily preclude people from partaking in our flights however it is recommended that if you do have any concerns about medical conditions that you contact us for more information. We cannot provide you medical advice, but can advise you of the physical demands of the flight. Passengers must be able to enter and exit the aircraft on their own. All passengers are required to be agile enough to climb onto the wing of the aircraft and into the cockpit.
VOUCHER VALIDITY
Gift Vouchers are valid for three years from date of purchase, subject to the following:
- Your flight must be booked and taken within 12 months of your voucher date.
- After this date, the value of your voucher will remain valid to use towards any flight on www.fighterpilot.com.au until the expiry date.
- After 12 months, if the price of the flight has increased, an additional amount will need to be paid at the time of booking.
- If the flight is no longer available, the value of the voucher can be used on another flight.
Gift vouchers cannot be redeemed for cash, however they can be transferred provided they are still valid.
Refunds do not apply to gift vouchers.
REFUNDS
Gift vouchers and flight orders are not refundable or redeemable for cash. A refund will not be given for a “no show”. All other refund requests are at the discretion of Fighter Pilot and in any event 25% of the mission price will be deducted on all refunds approved.
Refunds for purchases via third party websites, booking agents, travel agents or from other deals, must refer to the terms and conditions upon the purchase conditions with such companies from where the product was purchased.
Fighter Pilot takes no responsibility for payments made to external agencies.
CANCELLATIONS
Fighter Pilot reserves the right to cancel a flight or voucher, without refund, under the following circumstances:
– The passenger does not arrive at the premises, prior to the scheduled time
– The passenger appears to be under the influence of drugs or alcohol
– The pilot/ground crew considers the passenger is behaving in a manner that is offensive; or may behave in a manner that would jeopardies the safety of the flight.
– Cancellations made within 72 hours of departure may result in a voucher being forfeit.
– Cancellations outside this window may be rescheduled subject to availability.
RESCHEDULING
Please note from time to time, our staff may find it necessary to reschedule a flight or flights at short notice due to safety issues, including but not limited to weather. If this happens, we will make every attempt to reschedule any such flight to a date and time agreeable to all parties involved, at no cost to Fighter Pilot.
FLIGHT FOOTAGE
In the event there are problems with our camera equipment or SD or USB media products will not be available. If you have already purchased Flight Footage, then monies paid for the Flight Footage shall be refunded in full. Fighter Pilot accept no other liability.
FUEL SURCHARGE
With the current situation of fuel price volatility around the world it is impossible to predict future fuel prices, in warbird operations fuel is a major cost factor to manage. The flight prices advertised are based on the sale fuel price listed. (Sale Fuel Price up to $2.50 per litre).
To get a current fuel price call Becky on 0415 601 770.
Gold Flight 250 litres usage - Platinum Flight 350 litres usage (Example) If your voucher has a Sale Fuel Price of Up to $2.50 per litre and you have a Gold Flight. At the time of taking your flight the bowser price has increased to $2.70 per litre. A surcharge of 20 cents x 250 litres = surcharge of $50. Plus any remaining balance of the order value. This surcharge maintains the integrity of our premium flights and service to our customers; this fuel surcharge also maintains price control and stops over-inflating price increases as a reaction of attempting to predict the fuel market. This works well for the customer with true price control and transparency.
Sale Fuel Price means the maximum fuel cost acceptable per litre for a listed flight.
The fuel price is based on the Archerfield Avfuels Price at Pump for Jet A1 and is payable prior to the flight.
CASA REGULATIONS FOR BOOKING ADVENTURE FLIGHTS
Military aircraft are built and tested to different standards than that put forward by CASA or any equivalent international civil aviation governing body. As such, in accordance with Civil Aviation Safety Regulation Parts 132.140, 150 and 132.155;
- The design, manufacture and airworthiness of the aircraft are not required to meet any standard recognized by CASA; and
- CASA does not require the aircraft to be operated to the same degree of safety as an aircraft used for regular public transport or charter operations; and
- The passenger agrees to participate in this flight at his or her own risk; and
- If it is reasonable to believe that a passenger cannot understand the safety briefing; said passenger must be accompanied on the flight by a parent, guardian, or carer; and
- A detailed briefing will be provided to the passenger before they board the aircraft. This will include signing our liability waiver and acknowledgment of the briefing.
Payments will appear on your statement as Fighter Pilot.
