By purchasing a flight or voucher you are considered to have accepted all of the following terms and conditions:
GENERAL
The Pilot In Command has the right to refuse any passenger that may not meet the operational requirements as a passenger on the grounds of safety. All passengers must complete and sign our liability waiver.
Safe flight operations are based on varying conditions, weather, rain, fog, high wind, extreme heat, dust, smoke, covid, mechanical issues, pilot availability, restricted airport operations. These are some of the situations that can suspended operations based on safety. The customer must be fully aware of these conditions. Your flight may be rescheduled at short notice to another date. Fighter Pilot Adventure Flights take no responsibility for any travel or accommodation in case of cancelation due to a safety concern. If any flights are cancelled due to safety, we will reschedule the flight in consultation with the customer at no cost to Fighter Pilot.
MINIMUM AGE
The minimum unaccompanied passenger age is 15 years old. A parent or legal guardian must accompany passengers under 18 years during the pre-flight briefing. Please contact our staff for further information regarding such conditions. The Pilot In Command has the right to refuse any passenger that may not meet the operational requirements as a passenger on the grounds of safety.
SAFETY
At Fighter Pilot Adventure Flights safety our main concern and this will not be compromised. All passengers and accompanying guests must follow directions from Fighter Pilot personnel at all times when at the Fighter Pilot venue.
All passengers must wear enclosed footwear. Unfortunately cameras or any other loose objects are not permitted in the cockpit as they have potential to cause severe damage and potentially fatal injuries. If a passenger does carry an object that becomes loose, on safety ground the flight will be terminated immediately and remaining flight time lost.
MEDICAL CONDITIONS
Medical conditions do not necessarily preclude people from partaking in our flights however it is recommended that if you do have any concerns about medical conditions that you contact us for more information. We cannot provide you medical advice, but can advise you of the physical demands of the flight.
Passengers must be able to enter and exit the aircraft on their own.
All passengers are required to be agile enough to climb onto the wing of the aircraft and into the cockpit.
VOUCHER VALIDITY
Gift Vouchers are valid for three years from date of purchase, subject to the following:
- Your flight must be booked and taken within 12 months of your voucher date.
- After this date, the value of your voucher will remain valid to use towards any flight on www.fighterpilot.com.au until the expiry date.
- After 12 months, if the price of the flight has increased, an additional amount will need to be paid at the time of booking.
- If the flight is no longer available, the value of the voucher can be used on another flight.
- Gift vouchers can not be redeemed for cash, however they can be transferred provided they are still valid.
- Refunds do not apply to gift vouchers.
REFUNDS
Gift vouchers and flight orders are not refundable or redeemable for cash. A refund will not be given for a “no show”. All other refund requests are at the discretion of Fighter Pilot and in any event 25% of the mission price will be deducted on all refunds approved.
Refunds for purchases via third party websites, booking agents, travel agents or from other deals, must refer to the terms and conditions upon the purchase conditions with such companies from where the product was purchased.
Fighter Pilot takes no responsibility for payments made to external agencies.
CANCELLATIONS
Fighter Pilot reserves the right to cancel a flight or voucher, without refund, under the following circumstances:
– The passenger does not arrive at the premises, prior to the scheduled time
– The passenger appears to be under the influence of drugs or alcohol
– The pilot/ground crew considers the passenger is behaving in a manner that is offensive; or may behave in a manner that would jeopardies the safety of the flight.
– Cancelations made within 48 hours of departure may result in a voucher being forfeit
FLIGHT FOOTAGE
In the event there are problems with our camera equipment or USB media products will not be available. If you have already purchased Flight Footage, then monies paid for the Flight Footage shall be refunded in full. Fighter Pilot accept no other liability.
CASA REGULATIONS FOR BOOKINGADVENTURE FLIGHTS
Military aircraft are built and tested to different standards than that put forward by CASA or any equivalent international civil aviation governing body. As such, in accordance with Civil Aviation Safety Regulation Parts 132.140, 150 and 132.155;
Payments will appear on your statement as Fighter Pilot.
